Frequently Asked Questions

Everything you need to know about your Auxbeam style journey.

What is the average shipping time for my order?

Standard shipping typically takes 3-7 business days within the continental US, while international orders may take 10-15 business days depending on the destination.

How do I initiate a return or exchange?

We offer a 30-day return policy. Simply visit our online returns portal with your order number and email address to print a prepaid shipping label.

How can I ensure I am ordering the correct size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these against your own body measurements for the most accurate fit.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Are your materials sustainably sourced?

At Auxbeam, we are committed to ethical fashion. We partner with manufacturers who prioritize high-quality, durable fabrics and fair labor practices to minimize our environmental footprint.

Can I track my package in real-time?

Yes, once your order ships, you will receive an email containing a tracking number and a link to monitor your package's progress until it reaches your door.