Returns & Exchanges

At Auxbeam Lighting, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original, unworn condition. If your new gear doesn't fit your style or size, we are here to help with a seamless exchange or refund process.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Securely pack the items in their original packaging with all tags attached to ensure they remain in resalable condition during transit.

3

Ship It Back

Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects your return, we will process your refund or ship your exchange item within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing